Maintenance Request

Maintenance requests received through this form are handled on weekdays during office hours, and are sent directly to the janitor. After providing your email address on the form you will receive a follow-up link with which you can follow the progress on your request.

If your matter is urgent (e.g. water damage or a request to open a door), please call our customer service: private customers 010 590 2000, business customers 010 590 1000. The call rate is your mobile call charge or local network charge, also for queuing time.

Information about the site and the maintenance request

Address **
Postal code **	City **

Description **
Details **
Will you allow the premises to be accessed with the master key? * Will you allow the premises to be accessed with the master key? NoWill you allow the premises to be accessed with the master key? Yes	Are there pets in the apartment / site? * Are there pets in the apartment / site? NoAre there pets in the apartment / site? Yes

Address *
Customer number *
Mch code contract *
Mch name *
Order date **
Original system id *
Work type id **
Work type description *
Originating system *
Work order status * Fault report Assigned Started On hold Work done Accepted On route Released Prepared Workrequest Started after ON HOLD Started after ON ROUTE Start return travel Complete return travel Canceled Underpreparation Finished
Object id *
Work Order **
Form language *

Your contact details

First name **	Last name **
Email **	Phone no **
Company or organisation (if you are a business customer) *

If you wish, you can attach photos or documents to the maintenance request

Mobile Attachments Mobile Attachments NoMobile Attachments Yes

Attach a fileYou can upload a maximum of 5 files, each up to 90MB. Supported files include image, video, .doc, .dot, .wbk, .docx, .docm, .dotx, .dotm, .docb, .xls, .xlt, .xlm, .xlsx, .xlsm, .xltx, .xltm, .ppt, .pot, .pps, .pptx, .pptm, .potx, .potm, .ppam, .ppsx, .ppsm, .sldx, .sldm, .pdf.

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